Request Support

Existing or new clients can request support for their computer systems using this online form. Once the form is submitted, you will receive an email with a reference number which you can use to follow up your enquiry with our support staff.

Your Name: *

Your Company/Business:

Email Address: *

Do you have a current support contract with Real World Technology Solutions?: *

Yes

No

Severity Level: * select...High PriorityMedium PriorityLow Priority

Operating System: * select...Windows XPWindows VistaWindows Server 2000Windows Server 2003Windows Server 2008iPhoneApple Mac OS 10.0 - 10.3Apple Mac OS 10.4Apple Mac OS 10.5RedHat or Centos 4RedHat or Centos 5Ubuntu 7Ubuntu 8Other Linux VarietyFortigate FirewallCisco RouterCisco SwitchOther Networking

Asset Tag or Computer Name:

Problem Summary: *

Problem Description: *

Please provide a detailed description of the problem, indicating any steps you have taken to resolve the issue.

Screen Shot 1:

Screen Shot 2:

Screen Shot 3:

Word verification: * (play audio CAPTCHA)

Type the characters you see in the picture above; if you can't read them, submit the form and a new image will be generated.