Thirdlane PBX

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Get the most from your Asterisk PBX with Thirdlane management

Thirdlane PBX unleashes the power of Asterisk with a simple management interface, giving you a
powerful system that is easy to install, customise and manage. Thirdlane PBX is extendable, boasts a
powerful phone auto-provisioning system and provides a user friendly interface to all the features you
expect from an enterprise grade PBX.

Key Features: 
  • Easy installation from prebuilt ISO based on CentOS 5
  • Cost-effective license options for small, medium and large businesses
  • Open management with all configuration stored in plain-text files for easy diagnosis and trouble-shooting
  • Easy user management of individual extension features such as voicemail, call forwarding, follow me and call
    screening
  • Works with Asterisk 1.4 or 1.6
  • Higher performance by utilising pure Asterisk dial plan commands without custom AGI scripts
  • Multi-Tenant Edition allows you to set up multiple independent PBXs on the same Asterisk server
  • Commercial support options and access to global user community providing 24x7 support and assistance
BenefitDelivery
ReliableBuilt to take advantage of the proven stability of Asterisk 1.4 and 1.6, Thirdlane PBX uses only native Asterisk dial-plan commands ensure your PBX always functions as you intend it to.
Fast configurationSystem wide templates and bulk provisioning of user extensions and related devices greatly reduce PBX configuration time.
FlexibleExtend the system through Thirdlane PBX’s unique, script-based approach. Thirdlane PBX's Script Library can be extended by users to include unlimited new PBX features.
Configure handsetsPBX Manager comes with templates for Aastra, Cisco, Linksys, Polycom and Snom phones and ATAs. VARs and system integrators can easily add templates to support additional devices.
Easy to useNo special knowledge of Linux or Asterisk is required for day-to-day operations, so management functions can be performed by regular staff.
Multi-tenant capableThirdlane MTE allows you to easily build and manage virtual PBX systems for several customers, each with their own trunks and extensions, on a single Asterisk instance
Specifications: 
    Multi Tenant Features
    • Tenant Management
    • Tenant level Administrators
    • DID Inventory and Assignment
    • Shared and tenant assigned trunks

    System Administration

    • Multiple Administrators
    • Fine Grained Permission System

    Core PBX Features

    • Extensions
    • Feature Codes
    • PSTN/IP Trunks
    • Multi-Level IVR Auto Attendants
    • Music On Hold
    • Schedules
    • DIDs and Inbound Routes
    • Outbound Routes
    • Trunk Failower
    • Ring Groups
    • Call Screening
    • Call Recording

    Voicemail Features

    • Maiboxes
    • Voicemail to Email Forwarding
    • Message Waiting Indicator
    • Multiple Voicemail Folders
    • Web Management of Voicemail Recordings

    Call Center Features

    • ACD Queues
    • Orderly Queue Handling
    • Local and Remote Agents
    • Call Recording

    Call Features

    • Caller ID Blocking
    • Call Screening Based on Caller ID
    • Call Forward on Busy
    • Call Forward on No Answer
    • Call Forward Follow Me (concurrent or linear)
    • Call Forward Follow Me Based on Caller ID (concurrent or linear)
    • Call Transfer
    • Call Parking and Retrieval
    • Do Not Disturb
    • One Touch Call Recording
    • Virtual Extensions (pure forwarding)

    Automatic Phone Provisioning

    • Multiple Provisioning Options (TFTP, HTTP, etc)
    • Templates for Popular Phones
    • Extensible Templating

    Media Files Management

    • Music-on-Hold Management and Upload
    • Click-to-Call Recording of Messages

    Built-in Update Management

    • Current Version Check
    • One-Click Software Update
    • One-Click Script Library Update

    Billing

    • CDRs

    Directory

    • Company Directory
    • Personal Contact Lists
    • Click-to-Call

    Conferencing

    • Conference Rooms
    • Both Fixed and Dynamic Rooms

    Power-User Tools

    • Web Access to Asterisk Command Line Interface
    • Direct Editing of Configuration Files
    • Script Library Management

    Convenience Features

    • Bulk Generation of User Extensions
    • Phones Auto Provisioning
    • Automatic DID Routing
    • Phone Templates

    End User Portal

    • Voicemail Configuration
    • Access to Voicemail Messages
    • Access to Call Recodings
    • Caller ID Blocking
    • Call Screening Based on Caller ID
    • Call Forward on Busy
    • Call Forward on No Answer
    • Call Forward Follow Me (concurrent or linear)
    • Call Forward Follow Me Based on Caller ID
    • Do Not Disturb
    • One Touch Call Recording
    • Access to Directory with Click-to-Call
    • Personal Contact Lists with Click-to-Call
    • CDR with Click-to-Call
    • Language Selection

    Extensibility

    • Unique Script Based Approach
    • Thirdlane's Script Library
    • Custom User Scripts
    • Script Sharing

    End User Applicatons

    • Outlook Integration
    • "Thirdlane Dialer" Dialer Toolbar
    • Single Sign-On
    • Secure Call Management
    • Screen Pops
    • CRM Integration

    Backup

    • Scheduled Backup
    • Selective Backup
    • Web Based On-Demand Backup and Restore

    Customization

    • Multiple Language Support
    • Branding
    • Multiple Themes
    • Link Management

    Support

    • Enhanced Customer Support
    • Comprehensive Documentation
    • FAQs
    • Forums